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Surveys
Surveys conducted by HMR cover a variety of purposes including: benchmarking an agency´s or a program´s performance, staffing, and structure against other comparable organizations; determining market rate salaries; assessing employee morale; and assessing customer satisfaction.
Types of surveys conducted by HMR include:
- Benchmark surveys
- Compensation surveys
- Employee surveys
- Client/user surveys
- Community surveys
- Focus groups
The benefits of surveys include:
- Benchmark information for comparison
- Best practices of other leading organizations
- Identification of market rate salaries for employees
- Assessment of customer satisfaction
- Analysis of employee morale