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Surveys

by Alaina Mae Snow last modified 07--09/07/07-2007- 02:07

Surveys conducted by HMR cover a variety of purposes including: benchmarking an agency´s or a program´s performance, staffing, and structure against other comparable organizations; determining market rate salaries; assessing employee morale; and assessing customer satisfaction.

Types of surveys conducted by HMR include:

  • Benchmark surveys
  • Compensation surveys
  • Employee surveys
  • Client/user surveys
  • Community surveys
  • Focus groups

The benefits of surveys include:

  • Benchmark information for comparison
  • Best practices of other leading organizations
  • Identification of market rate salaries for employees
  • Assessment of customer satisfaction
  • Analysis of employee morale
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